Introduction

VMaintain (“We,” “Us,” or “Our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website at https://www-vm.dev.diginnovators.site (the “Site”) and use our services, including WordPress maintenance, support, and service plans (the “Services”).

Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: When you register on our Site, subscribe to our Plans, or otherwise interact with us, we may collect personal information such as your name, email address, phone number, billing information, and any other information you provide.
  • Technical Information: We may collect information about your device, browser type, IP address, and browsing behavior when you access our Site.
  • Usage Data: We may collect information on how you use our Site and Services, including pages visited, links clicked, and other actions taken.
How We Use Your Information

We use the information we collect for the following purposes:

  • Provision of Services: To provide, operate, and maintain our Services.
  • Customer Support: To respond to your inquiries, troubleshoot issues, and improve our Services.
  • Billing and Payments: To process payments for our Plans and Services.
  • Communication: To send you updates, promotional materials, and other information that may be of interest to you.
  • Analytics: To analyze usage trends and improve our Site and Services.
  • Legal Compliance: To comply with applicable laws and regulations.
Disclosure of Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Protection of Rights: We may disclose your information to protect our rights, property, or safety, and that of our users or others.
Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at contact@vmaintain.com. We may ask you to verify your identity before responding to such requests.

Third-Party Links

Our Site may contain links to other websites not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any updates on this page, and the revised version will be effective as of the date it is posted.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@vmaintain.com.

By using our Site and Services, you consent to the collection and use of your information as described in this Privacy Policy.